We Respect Your Privacy. Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business with you at FlyFar.com.au, whether over the internet or on the telephone.
WHAT TYPE OF INFORMATION DO WE COLLECT?
We collect two types of information.
- personally identifiable information; and
- non-personally identifiable information
What is Personally Identifiable Information?
Personally identifiable information (PII) is any piece of information, which can potentially be used to uniquely identify, contact, or locate a single person. This includes information like your name, email address, mailing address, phone number, credit card number, or other information that you submit to us voluntarily. We will not collect PII from you unless you voluntarily submit such information to us. Therefore, if you do not want us to obtain any PII about you, do not voluntarily submit such information to us.
Use of Personally Identifiable Information
FlyFar.com.au takes your privacy seriously and will not share your PII without your consent. If you choose to use one of the features below, your PII will be used as follows:
You do not have to provide us with any PII to visit or browse our website. However, if you choose to withhold requested information, you may not be able to visit or view all sections of our website.
Automatic Collection of Non-Personally Identifiable Information
Information We Use
FlyFar.com.au may use the PII collected through our website primarily for such purposes as:
- providing services and support to users;
- improving our website, including tailoring it to users’ preferences;
- responding to users’ questions, inquiries, comments and instructions;
- maintaining the security and integrity of our systems
In general, we use the PII collected on our website to enable you to make travel reservations and other travel related online purchases. When you make a reservation or purchase online with FlyFar.com.au, we will share information about you and your purchase with the applicable travel suppliers. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit card information to process your ticket or reservation.
We also use the Non-Personally Identifiable Information collected automatically by our servers internally, primarily to help us administer and improve our website.
WHEN DO WE DISCLOSE THE INFORMATION WE COLLECT?
Disclosure of Information
Laws and Legal Rights
We may also disclose PII if we believe in good faith that we are required to do so in order to comply with any applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose PII in special circumstances when we have reason to believe that providing such information is necessary to identify, contact or bring legal action against a third party who may be violating our terms and conditions, or to protect the safety and/or security of our users, our website and/or the general public.
Third Parties Generally
We do not provide to third parties, information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our website.
We want to make the experience for you as easy as possible when visiting our website. One of the ways that we do this is with communication through email. Our email messages will provide you with useful information about travel-related special offers available through our website. You always have the option to choose not to receive any of our email communications via an unsubscribe link in each and every mailing. This way you control the emails that you do and do not wish to receive from us. FlyFar.com.au will only mail to those who have opted-in to be mailed to. If you have chosen to unsubscribe to our email mail list, we will cease all sends within 10 days of your original request. Please note that during this 10-day period you may or may not receive another email send from us. Once you have unsubscribed from any email send, FlyFar.com.au must receive an explicit request from you to re-subscribe before we can send any future email communications to you. Each email communication from FlyFar.com.au includes a relevant subject line, our full company name, and an easy method of contacting us at any time.
What kind of emails do we send?
We send email communications to our customers.
- When registering to become a user of our online booking services, and you opt-in to our email program, you will receive weekly email Newsletters as well as updates on hot offers, web specials, seat sales, contests and new products and services. You may receive email communications 1-3 times weekly.
We reserve the right to send you other email communications that are service related and may include service-type information, administrative communications or in regards to the transactions you make on our website. These publications are not considered commercial and do not offer you the opportunity to opt-out or unsubscribe.
Sale of Business
Further information on privacy in Australia can be obtained from the Office of the Australian Information Commissioner, https://www.oaic.gov.au/.
Updated: 21 June 2016